Data We Hold And The Reason Why
When you pay in through bKash, Nagad or Rocket we keep the wallet number you sent from and the transaction reference beside it. That pair is what lets us match a payment to your account if a transfer ever stalls in the queue. We also hold your mobile number, the device and browser you signed in from, and a short history of
what you opened — Blackjack Glory, Crash SparkBurst, or the cricket markets you followed during a BPL week. Identity documents are requested only when a withdrawal needs verification, and they land in the same protected file.
- Wallet reference kept
- Device fingerprint stored
- Documents on request